Privacy Policy – Mega Medusa Casino Australia

Effective Date: 2025

At Mega Medusa Casino Australia, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, date of birth, physical address, ID documents (for verification purposes).
  • Account Information: Username, password, gameplay history, deposits, withdrawals, and bonus activity.
  • Technical Data: IP address, browser type, operating system, device information, geolocation.
  • Cookies & Tracking: We use cookies to improve functionality, analyze traffic, and personalize content.

2. How We Use Your Information

We use your data for the following purposes:

  • To create and manage your casino account
  • To process transactions (deposits/withdrawals)
  • To verify your identity and comply with KYC/AML regulations
  • To deliver personalized promotions, bonuses, and offers
  • To improve website performance and customer support
  • To ensure responsible gambling and prevent fraud

3. Data Sharing & Third Parties

We may share your information with:

  • Trusted payment providers (e.g., Visa, POLi, Bitcoin processors)
  • Verification services (e.g., Inclave or document verification tools)
  • Legal/regulatory authorities if required by law
  • Marketing platforms only with your consent

We never sell your personal data to third parties.

4. How We Protect Your Data

We apply the highest standards of security, including:

  • SSL encryption for data transfer
  • Firewalls and secure server environments
  • Limited access to authorized personnel only
  • Regular audits and compliance with GDPR and Australian Privacy Principles (APPs)

5. Your Privacy Rights

As a player, you have the right to:

  • Access and review your personal data
  • Request data correction or deletion
  • Withdraw marketing consent at any time
  • Close your account and request data removal (subject to legal retention obligations)

. Responsible Gambling

Mega Medusa Casino promotes safe and responsible gaming. Data may be used to monitor patterns and offer self-exclusion tools, deposit limits, and access to support (e.g., GamblingHelpOnline.org.au).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”